BackCare instructions
Stainless steel
Keep stainless steel clean and dry. Stainless steel may be permanently stained if water/fat/cleaning products are not removed relatively quickly. Clean the surface with a lint-free cleaning cloth added warm water and a mild detergent.
Do not use chlorine/abrasive cleaners as this may damage the surface. If the above instructions are followed, the stainless-steel surface remains beautiful for many years.
Grease stains
Use an alcohol cleaner or glass cleaner to remove grease stains. Then follow the guide for regular maintenance.
Lime stains
Clean the surface with warm water and a mild detergent. A little elbow grease goes a long way to remove the stains but avoid using cloths or sponges that may scratch the surface. Wipe down the surface and soak it in vinegar/cover it with a vinegar-soaked piece of paper towel for 30-60 minutes. Remove the vinegar residue with lukewarm tap water.
Stubborn stains and rust
Stubborn stains and rust may be removed by careful cleaning with a light-abrasive cleaner suitable for stainless steel. Cleaning must follow the structure of the polished surface. Please note that this process can change the original polishing of the surface.
For all types of stainless steel care, we recommend using the Vipp oil can for care and protection of steel surfaces.
Powder-coated surfaces
Keep powder-coated surfaces clean and dry.
Light cleaning of smooth and rough powder-coated surfaces
For light cleaning of e.g. grease stains, use a lint-free cloth or a soft brush with glass cleaner. Wipe off with a lint-free cloth. For heavier cleaning, use a lint-free cloth or a soft brush with warm water and a mild detergent. Remove rubber parts to ease the cleaning process.
Lime stains
For removal of lime stains, use a lint-free cloth or a soft brush with glass cleaner. Then soak the surface in vinegar/cover it with a vinegar-soaked piece of paper towel for 30-60 minutes. Finish by rinsing with lukewarm water.
Paper
The paper material that we use for our products is hand pressed and craftily wrinkled. It has wood fibres incorporated for strength and durability and is coated with a UV solution for enhanced protection towards UV exposure.
For cleaning, use a lint free cloth and carefully stroke the paper without applying high pressure on the paper. Avoid water and handle the lamp with care. The oak wood ring, due to the close contact with the paper, should also be used without any moist cloths and only be cleaned with careful handling.
Silicone
Silicone mats
We recommend cleaning Vipp silicone mats in the washing machine at a maximum of 95 degree Celsius. Make sure to thoroughly dry off the mats before placing them back on a product or surface.
Other silicone and rubber parts
For regular cleaning of silicone and rubber parts, use warm water and a mild detergent. Make sure to thoroughly dry off the parts before remounting them. Apply silicone spray for a better finish and sealing of the surface. Wipe off excess oil with a lint-free cloth.
Disclaimer: Discolouring caused by rubber and silicone surfaces
All rubber and silicone surfaces on Vipp products are tested and approved regarding smudging. However, please note that if the rubber or silicone surface is wet/moist when placed on an organic surface such as wood or light-coloured surfaces, discolouring may occur. Vipp is not liable for this type of discolouring.
Plastic
For regular cleaning of plastic parts, use warm water and a mild detergent. Make sure to thoroughly dry off the parts before remounting them. Apply silicone spray for a better finish and sealing of the surface. Wipe off excess oil with a lint-free cloth.
Ceramics
For regular cleaning of Vipp ceramics, we recommend washing the products by hand or in the dishwasher. Stains from coffee, tea, lipstick etc. should be removed relatively quickly to avoid leaving permanent marks.
Stubborn stains
To remove stubborn stains that do not come off in the dishwasher, we recommend the following procedure:
1. Wash the product as usual to remove any surface liquid or stains.
2. Mix a paste of equal parts of baking soda, water, white vinegar, and salt.
3. Make sure the stained areas of the product are wet.
4. Apply the paste to the product with a soft cloth and scrub until the stain is removed.
5. Finish by cleansing thoroughly with lukewarm water.
Restrictions in use
Please be aware not to move the ceramic products directly from a freezer to an oven, as this may cause cracks in the surface. Due to the thin surface of the ceramics, the products may be hot to hold when filled with e.g. hot drinks. We advise not to fill the cups entirely to avoid the surface becoming too hot.
Glassware
We recommend cleaning your Vipp glassware in the dishwasher or by hand.
Cleaning in the dishwasher
Be careful when loading the drinking glasses into the dishwasher, as the glasses may break if heavier items are loaded on top of them. To avoid discolouring of the glasses, add a small amount of white vinegar to the rinse cup of the dishwasher.
Cleaning by hand
Run a sink of hot water and add a few drops of dish soap to the water. Gently wash the glassware with a sponge and rinse thoroughly. Allow the glassware to air dry upside down.
Thorough cleaning of built-up film on glassware
To remove built-up film on glassware, fill a sink with warm water and add two cups of white vinegar. Place the glasses into the warm water and vinegar and allow them to soak for 20 minutes. Rinse the glasses. If any remaining deposits are still on the glasses, sprinkle baking soda onto the glassware and gently rub with a sponge. Rinse well and let the glassware air dry.
Leather
Vipp leather upholstery consists of carefully selected, high quality leather. Aniline leather is the most natural, soft, and gracefully supple of all leather types. Aniline leather is untreated and unprotected allowing natural characteristics and beauty marks like bitemarks, vein marks, neck wrinkles etc. to show through. It is also susceptible for dirt, watermarks, and discoloration. Semi-aniline leather has a thin protective coating, which makes the leather less susceptible for dirt, watermarks, and discoloration. Individual characteristics are signs that it is genuine leather; just like each piece of natural wood and marble has a unique visual expression, each piece of leather has its own distinct look. Colour variance, natural marks, and other unique characteristics of the leather vary with each product.
We recommend caring for the leather of your Vipp furniture to ensure its long-lasting appeal and appearance for many years to come. A few simple tips will help preserve the leather’s natural beauty for generations.
Leather care
Protect your Vipp leather furniture from direct sunlight and artificial light as it can bleach and dry out the leather. Regular use of leather care reduces the effect of UV radiation.
For cleaning and care we recommend use of professional aniline leather care products only.
Never use chemical products or regular cleaning products as it can damage the leather. For daily cleaning, it is recommended to vacuum clean your Vipp furniture carefully with a soft nozzle. Alternatively wipe the furniture carefully with a dry or possibly hard wrung soft, clean cloth.
Liquid and other spills on the leather should be removed immediately to prevent it from penetrating the surface. Carefully absorb the liquid with paper towels - avoid scrubbing on the leather. Finish by cleaning the leather with a leather cleaning product.
Avoid placing your Vipp leather furniture too close to radiators and other heat sources. The distance should be min. 30 cm, to avoid drying out the leather.
Strongly coloured materials such as jeans, cushions, blankets etc. can discolour the leather.
Pets, zippers, and sharp objects can damage the surface of the leather. We strongly advice to avoid these in your leather furniture.
Textile
Upholstery
We recommend caring for the upholstery of your Vipp furniture to ensure its long-lasting appeal and appearance. Please follow the guidelines below to preserve the upholstery’s natural beauty for many years.
Wool, cotton, and polyester
- Vacuum clean with low suction using a soft brush to preserve the fabric’s colour and appearance. Always brush in the direction of the pile and not against it.
- Avoid exposing the upholstery to direct sunlight, extreme heat, or sharp objects.
- Avoid pulling or cutting loose threads. Push them back into the fabric with a needle.
- Avoid using air fresheners as this can cause a chemical reaction on the fabric.
- Use a piece of white paper towel to dry wet spots. Tap gently on the spill to soak up the liquid rather than rubbing the area.
Stain removal
Use lukewarm water on a terry towel, optionally with a mild neutral cleaning agent added. Test on a less visible spot before applying a cleaning agent to the entire surface.
1. Use only small quantities of cleaning agent at a time and dry up with absorbent paper.
2. Avoid rubbing the fabric or the stain.
Note that denim can give off colour on a light fabric (beige, sand, white etc.). Apply a professional protector agent before use to prevent colour stains. Vipp is not accountable for claims caused by coloured fabric stains.
Towels and tea towels
For optimal absorption of water, we recommend soaking your Vipp towel or tea towel in cold water without detergent for a minimum of 12 hours prior to first use. Then wash at recommended temperature. You will find washing instructions on the strap of your tea towel or towel.
Do not bleach or dry clean. Please note that chemicals from hair colouring, bleaching etc. may permanently stain the textile.
Cloth napkins
We recommend cleaning the cloth napkins in the washing machine at a maximum of 40 degrees. Approved for tumble dryer. For further instructions, follow the product care label.
Inner bag for breadbox and laundry basket
If there are no signs of mould the inner bag of the breadbox should be washed at 40 degrees. In case of sign of mould, the cotton bag should be washed at 95 degrees. 95 degrees will eliminate all fungal spores. Approved for tumble dryer. The inner bag for the laundry basket should be washed at 40-60 degrees.
Vipp kitchen countertops
Stainless steel
Keep stainless steel clean and dry. Stainless steel may be permanently stained if water/fat/cleaning products are not removed relatively quickly. Use warm water with a mild detergent and a soft sponge or lint-free cleaning cloth for daily or regular cleaning. Never use cleaning detergents that contain sodium hydroxide (caustic soda), chlorine, hydrochloric, phosphoric, formic or acetic acid, as these may cause considerable damage to the surface. Avoid cleaning detergents or appliances with an abrasive effect, including aggressive detergents, scouring powder, steel wool and microfibre cloths.
Stain removal
For removal of stubborn stains, see the section ‘Stainless steel’ in the top.
Hot items
Avoid placing hot items directly on stainless steel surfaces, as it may cause discolouration and even deformations due to temperature impact.
Salt
If kitchen salt is spilt on the countertop, remove it immediately, as it may cause rust stains on the stainless steel surface over time.
Iron
Do not place products containing iron, such as pots and pans, on the countertop overnight, as it may cause rust stains on the stainless steel surface.
Scratches
Please note that cosmetic scratches to the stainless steel countertop brought on by use cannot be avoided and should be regarded as patina, not damage. Avoid trying to remove these without help from a professional steel polisher. We recommend using the Vipp oil can for care and protection of steel surfaces.
If the above instructions are followed, the stainless steel surface remains beautiful for many years.
Limestone
Gentle, regular cleaning is recommended. Dust off the surface regularly and wipe down the tabletop with a damp cloth when needed. If necessary, add a mild, acid-free detergent. Remove the detergent with a clean damp cloth. Limestone does not tolerate any kind of acid (juice, wine, ketchup etc.) – it is a sensitive material and should be treated cautiously. Always use coasters for drinking glasses.
Don’t place hot items directly from the hob onto the limestone tabletop. Always use trivets when placing hot items, such as pots and pans on the limestone. Note that high temperatures of cookware can even pass through the trivet and damage the surface of the limestone.
Stain removal
Remove the stain immediately using a lint-free cleaning cloth with warm water and a mild detergent. Avoid using dusting sprays or abrasive cleaners. In case of serious damage contact a professional polisher.
Vipp bath module
The top of the Vipp bath module is made of Cristalplant® which is a mix of aluminium trihydrates bound by a biobased resin (corn), providing a stone look yet a soft touch.
Most spills, residues, and stains may be removed by using a damp cloth with a mild cream cleanser or common household degreaser. To deal with a persistent stain, use a plastic scouring pad to rub over the stain with a detergent or ammonia-based surface-cleaner in a circular motion. Make sure to clean the entire surface from time to time to avoid an uneven finish.
Do not use acetone, turpentine, or other strong chemicals on the surface as it may cause permanent damage. After 5-10 years of use, your tabletop may need a professional polish to regain its original finish.
Please note that the top might easily stain from makeup, nail polish etc. Don’t leave overnight but wipe off immediately.
Ceramic tabletops
Stubborn marks and spots on the ceramic tabletop can appear. It can be a left-over residue from e.g., soap and/or detergent. The visibility of the marks highly depends on the degree of light in a room.
Those marks and spots can be removed with a tile cleaner detergent of any given brand which can be purchased in a well-stocked craftsman store.
Follow the instructions carefully and after cleaning the ceramic surface, please remember to always remove the tile cleaner with water and a cloth.
Don’t place hot items directly from the hob onto the ceramic tabletop. Always use trivets when placing hot items, such as pots and pans on the tabletop. Note that high temperatures of cookware can even pass through the trivet and damage the surface of the ceramics or make it crack.
Oak
Wipe down oak products with a damp, soft cloth added a mild PH-neutral detergent. Avoid using sponges or similar coarse cloths for cleaning as this might leave scratches. After cleaning, wipe completely dry with a dry cloth. Do not use acidic cleaning agents as this will damage the surface and leave permanent stains. Make sure to remove spilt liquids immediately or it will leave stains. In case of permanent stains, please contact a professional for further instructions.
Grease and stains
Carefully remove stains with a cloth and a solution of water and PH-neutral soap flakes. Do not use sandpaper or similar as this might damage the protective layer of the surface.
Oiled oak
For oiled oak surfaces, thorough maintenance is necessary. Use oil treatment when needed. Clean with soap flakes for general cleaning.
- Follow the instructions of the oil treatment carefully and make sure to clean the surface before getting started. After treatment, make sure to destroy the oil cloth by rinsing it in cold water or storing it in an airtight metal or glass container as oil cloths may self-ignite if stored incorrectly.
- Carefully sand with sandpaper in case of scratches. Do not use steel wool. Use grain 240 sandpaper or a soft sponge added a little oil. Always grind over a larger area to avoid a recess on the spot. When working with abrasive materials it is important to work along the veins of the wood, not across. Wipe off the oil immediately with a dry cloth.
Cleaning oak surfaces with soap flakes
1. Use ½ decilitre of soap flakes for a litre of hot water. Whip the soap flakes into the water.
2. When the water reaches room temperature, apply the foam with a soft cloth. Only use the foam, not the water, and avoid soaking the wood.
3. When the wood is dry, polish with a soft, dry cotton cloth.
We recommend saturating wood surfaces with a solution of water and dissolved, PH-neutral soap flakes (every 4-6 months to preserve its long-lasting appeal). Patina will develop over time. Always use coasters for drinking glass and rivets for hot items to protect the wooden surface.
Oak veneer
Gentle, regular cleaning is recommended. Wipe down the oak veneer with a damp cloth, possibly with a mild detergent. Make sure to wipe off the table after cleaning with water. Never leave the oak veneer surface wet. All liquids and spills must be dried immediately. When cleaning, use a damp cloth and dry off any remaining moisture immediately after cleaning. Placement of objects on a wet or damp table can cause marks on the lacquer. These marks are not possible to fix and are not eligible for complaints.
Avoid using sponges or coarse cloths as this might damage the surface. The oak veneer tabletop should be treated as any other wooden table. We recommend treating the table with a solution of water and dissolved soap flakes every 4-6 months to preserve its appearance. Always use coasters for drinking glass and rivets for hot items to protect the wooden surface. A patina will emerge over time.
Stain removal
Carefully remove stains with a solution of water and soap flakes. Do not use sandpaper or similar, as this can damage the protective layer of the surface.
Cleaning with soap flakes
1. Use ½ decilitre of soap flakes for a litre of hot water. Whip the soap flakes into the water
2. When the water reaches room temperature, apply the foam all over the tabletop with a soft cloth.
Only use the foam, not the water, and avoid soaking the wood
3. When the tabletop is dry, polish with a soft, dry cotton cloth.
Disclaimer: Discolouring caused by rubber and silicone surfaces
All rubber and silicone surfaces on Vipp products are tested and approved in regard to smudging. However, please note that if the rubber or silicone surface is wet/moist when placed on an organic surface such as wood or light-coloured surfaces, discolouring may occur. Vipp is not liable for this type of discolouring.
Marble and stone
The visual expression of marble and limestone tells the tale of millions of years of natural processing. Both type of stone harbour impressions left by fossils and other organic matter, making each stone unique. Veins, fossils, and colour shades are the result of peculiar geological conditions and guarantee that no stones are identical.
Marble (black, grey and Sky grey)
The only common denominator of marble is uniqueness. Each piece of stone has veins, “dust/sprinkle”, cracks, holes and other natural beauty marks that adds a play of colours and patterns with a nod to the long history of the stone.
Limestone (Jura Grau Blau and Luget)
Limestone is rich in fossils, glass veins, crystals, and sand holes (mainly Luget limestone). Some sand holes might appear on the edge of the tabletop which, after mechanical treatment, we chose not to fill with resin but keep as part of the product’s natural and unique expression. In general, tabletops made of limestone is characterized by a rustic appearance that spans in hues from warm, golden tones to cold, grey tones. Glass veins can appear as cracks but are simply a natural characteristic of the stone.
Please note: For efficient use of the stone and with respect for natural resources, Vipp allows the use of resin (epoxy) to close some of the natural cracks and holes in the tabletops.
Care
Gentle, regular cleaning is recommended. Dust off the surface regularly and wipe down the marble or stone with a damp cloth when needed. If necessary, add a mild, acid-free detergent. Remove the detergent with a clean damp cloth. Marble and stone do not tolerate any kind of acid (juice, wine, ketchup etc.) Both materials are sensitive and should be treated cautiously. Always use coasters for drinking glasses and rivets for hot items to keep your table beautiful and free from marks and stains.
Stain removal
Remove the stain immediately using a lint-free cleaning cloth with warm water and a mild detergent. Avoid using dusting sprays or abrasive cleaners. In case of serious damage contact a professional polisher.
Inner bins
We recommend cleaning your inner bins twice a year by following the below procedure.
1. Remove the inner bin from the Vipp pedal bin.
2. Clean the inner bin with a brush/sponge using hot water and a household cleaning agent suitable for galvanized steel surfaces.
3. Wash off excess soap with water.
4. Allow the inner bin to dry before placing it back in the Vipp pedal bin.
Please note that using the Vipp pedal bin as a diaper bin may cause damage to the galvanized surface of the inner bin. Placing a bowl with vinegar into the bin for approx. 1 day may help with odour problems. We do not recommend leaving moist waste in the bin for longer periods of time. If the galvanized steel of the inner bin has started to corrode, it will become white/grey, and the surface will no longer be smooth. This is normal for galvanized surfaces and cannot be avoided. Do not try to clean this, as it will damage the surface. When your inner bin is run out, you can purchase a new one here.
OUTDOOR COLLECTION
Upholstery
Vacuum clean carefully with low suction to preserve the fabric’s colour and appearance, and always brush in the direction of the pile and not against it. Avoid using any type of hard floor brush when vacuuming.
Keep sharp objects away from the upholstery and avoid pulling or cutting loose threads. Instead, push them back into the fabric with a blunt object.
Regular cleaning is recommended. Use lukewarm water on a terry cloth, optionally with a mild neutral cleaning agent added. Test on a less visible spot before applying a cleaning agent. Use only small quantities of cleaning agent at a time and dry up with absorbent paper. Avoid rubbing the fabric or the stain and do not use air fresheners, as this can cause a chemical reaction on the fabric.
Teak wood
Teak will over time turn patinaed as it weathers.
Use a brush to remove any built-up dirt from the surfaces. Make sure to follow the natural grain directions to avoid scratches. Dampen the teak surfaces with clean water and a lint-free cleaning cloth. Use a teak cleaner and evenly wash all surfaces with a soft cloth.
Follow the instructions of the teak cleaner before cleaning it; use a sponge in the grain directions to avoid scratches. Lightly rinse surfaces with clean water and allow it to dry.
Polyrattan
Use a lint-free cleaning cloth or a soft brush with warm water and a mild detergent. Finish by wiping down the surface with a dry cloth.
Ceramic tabletop
We recommend caring for the tabletop to ensure its long-lasting appeal and appearance.
General care
Use a cloth, warm water, and a mild detergent. Use a slightly rougher sponge for solid stains.
Lime stains
Use a lint-free cloth and a mild detergent suitable for painted surfaces. Rinse with water and wipe down the frame with a dry cloth.
Grease stains
Use alcohol or glass cleaner to remove grease stains.
NOTE: Due to the hardness of the ceramic surface, please use caution when placing delicate items directly on the tabletop.
Outdoor Powder-coated surfaces
Keep powder-coated surfaces free of foreign objects like bird faeces, mud, leaves, and other objects that can damage the surface. Use a lint-free cleaning cloth or a soft brush with warm water and a mild detergent. Finish by wiping down the surface with a dry cloth.
